First fill in the registration form with the necessary information and proceed. It is better to read help section of registration before filling the form. After completing the membership steps, you can start using Medikbase for a trial period for free. Your free trial period is 14 days. If you decide to pay for a licence during trial period or following this period, you can proceed with one of our monthly or annual subscription options.

No, the data you enter in Medikbase during the trial period will not be deleted. Even after your trial period ends, you can log in to Medikbase with your same membership information and continue where you left off with any of our subscription options.

No actually. Due to medicolegal issues, some of the patient data entered cannot be changed in some applications since the next day, and in some applications after the report is given. Therefore, it is not possible to delete your patient by you or someone else.

We recommend using Medikbase with Google Chrome or Microsoft Edge on Windows-based computers and Safari or Google Chrome on Mac computers. We do not recommend using MS Explorer explicitly, because microsoft support for it is ended. We try to reduce errors in other browsers, but we do not recommend the using of others at the moment. In order to use Medikbase, you should also allow javascript codes to run and use cookies in your browser preference or settings. Also, in order to print reports, you must give permission to open popups to medikbase.com.

You can use medikbase by purchasing a license for yourself. You can use medikbase as long as you renew your license by paying. When you do not pay for your license, you will stop using it. You can start using medikbase again by making your payment at a later date. You can use Medikbase when you are in any location. Unless your internet access to medikbase.com is blocked, you can use Medikbase in any environment, whether it is an office, a clinic or a hospital. By changing your Header and footer options on your profile page, you can generate reports appropriate for the environment you work in. Thus, your all patients' data are always in your archive for later relations.

Answer is no. In order for your secretary to use Medikbase, you must purchase a new license and assign your secretary as the user of this new license. In order to work in this way, your secretary must first registers to the system as a trial user. You must then send "license usage invitation code" to your secretary to be able to use the license you purchased. Once your secretary enters this code on their profile, he/she can see and change your patient's data.

Yes. For such a use, an "executive doctor" first buys a license. He should then purchase as many licenses as the number of doctors and secretaries he wants to employ and assign these licenses to doctors and secretaries. "License usage invitation code" should be sent to the doctors and secretaries to be employed by the executive doctor so that they can use the licenses.

No. Medikbase is a web-based service, it does not require any investment or installation. Works with licence based subscription method. You can log in to your account from anywhere you have internet access by logging in with the username and password you set when registering for Medikbase. You can also access your data from mobile devices.

Medikbase is designed so that any internet user can use it intuitively. It is easy to use and its interface is simple. Nevertheless, you can also take advantage of the How to' section we have prepared. You may need help especially in terms of different data entry methods. Also, it is good to seek help in terms of using the plugins that Medikbase has prepared for you. You can find help on these topics in our How to section.

Our Customer Service team is at your side with unlimited free support during your Medikbase use. You can contact us by sending an e-mail to support@medikbase.com, by sending a message from within the application (from the profile page) or by calling +90 216 erim no between 09.00 - 18.00 on weekdays.

No. Medikbase is a web-based application. You must have internet to access your Medikbase account. The data you enter in Medikbase are kept in the cloud and you can access this data whenever and wherever you want via computer, tablet or smartphone. Mobile use of Medikbase is also possible.

All the development demands you share are of great importance for us to develop Medikbase. The requests you send to our support team are evaluated one by one by our product team and taken into our plan if the development decision is taken. During planning, prioritization is determined according to the demand intensity and the number of users that the feature will affect. In cases where there is no development plan related to your request, our support team informs you about the issue.

You can reach our current subscription prices on our web page or you can see it in shopping section of your profile page.

You can benefit from a 14-day free trial period by registering for Medikbase. If you decide to subscribe during or after the trial period, you can subscribe by shopping on your profile page and entering your credit card information. If you do not subscribe, your free membership ends at the end of your trial period.

As Medikbase, since we are an electronic invoice user, we send your subscription invoice to the account owner's e-mail address as an electronic invoice (e-invoice or e-archive invoice). Your invoice will be sent to your e-mail address within 7 days after your payment. You can find your electronic invoice in .pdf format in the attachment of the e-mail we send you. You can print this .pdf document and use it for your accounting.

If you subscribe while you are in the free trial period, your credit card will be withdrawn immediately, but the free time remaining from your trial period will be added to your package.

No. Payments are made via iyzico by credit card.

With Medikbase's hosting and technical infrastructure, we provide the highest level of system security. While providing services in an environment where world-class network, data and physical security conditions are provided, we evaluate our policies and practices regarding security according to changing conditions and make necessary updates regularly.

No. Our staff cannot access your account and the data you enter. In case of a technical or systematic malfunction, authorized personnel reach your data regarding the purpose of support upon the access permission you will give.

The issue of data security and privacy is an issue that we emphasize as a web-based company. We work with Türk telecom for data storage and backup, and security and configuration services of servers. Turk telekom is a company that provides service with the latest technology at the highest security standards. Your data is backed up daily for possible technical problems and these backups are kept for 2 weeks. Since your data is kept in a cloud-based environment, you can access your information stored on the application through a different computer, tablet or smartphone in cases of your computer being stolen, damaged, or crashed.

The data you enter in Medikbase are stored on virtual servers of Türk Telekom and backed up every day. If you want to back up your data yourself, you can export all your data with plugin in excel format and save a copy of your data on your computer or on an external hard disk.